Testimonials
On my way home I needed to pick up some items and dashed in a liquor store and about half way through I found myself crying! A homeless man asked me what the problem was and I said, “They are going to pull the plug on my dad tomorrow and I can’t even contact the doctor to talk to him about it!” The homeless man, said “Oh, you need to call 211, they will help you.”
And I said “They can’t possibly help me with this.” The homeless man said “Oh yes, they help with just about everything!” So the next morning I called 211 and someone on the line said they would help me. He called somewhere on my behalf with me and right after that the doctor called and we made a plan for my dad to recover…he is 81 years old now, in a wheelchair, but I have my dad… and I have 211 to thank.
Who We Are
2-1-1 California is the statewide network of local 2-1-1 information and referral providers, and is a collaboration of United Ways of California and the California Alliance of Information and Referral Services (CAIRS).
Currently, 92 percent of the state’s population in 27 counties has access to 2-1-1. Nationally, 2-1-1 covers 80 percent of the US population. The mission of 2-1-1 California is to ensure that California develops the statewide infrastructure and support necessary to ensure quality 2-1-1 services for everyone.
To further that goal, 2-1-1 California and its members routinely work with local governments, state legislators, state and local agencies and members of Congress on solutions that will guarantee everyone in California is able to find help by calling or searching 2-1-1.
Achieving statewide 2-1-1 coverage will require approximately $4 million investment in infrastructure, data integration, networking and training. Total annual operating costs are estimated at $30 million.
