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211 CALIFORNIA
IMPACT
1.8+M REQUESTS FOR HELP ACROSS THE U.S.
CALIFORNIA OVERVIEW 2025
898,309
Total requests for help
192,577
Referrals for help with utilities
780,188
Referrals for housing help
227,027
Individual, family and community support
217,168
Referrals for food relief
169,551
Legal referrals, consumer,
public safety assistance
"The Best Thing That Could Ever Happen to Me"
Dominguez was born in El Salvador and grew up experiencing poverty, abuse, and domestic violence. She finally decided to leave the trials in her home country when her brother was killed by gang members. Dominguez and her son Juan Pablo (JP) arrived in Los Angeles on a bus and immediately asked a local police officer where they could find help. The officer simply replied, “Call 2-1-1.”
“The (211 LA) care coordinator, Monica Velazquez, she’s my angel,” said Dominguez. “If they would let me, I would hug Monica.
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